21 Apr Travel Leaders CONNECT Assisted More than 700 Business Travelers Impacted by April’s Atlanta Storms
Travel Leaders Corporate’s award-winning Travel Leaders CONNECT helps mitigate weather flight changes and airline outages; it’s like having a “travel agent in your pocket”
Plymouth, MN (April 21, 2017) – When the Atlanta-area was hit by major storms the first week of April, unsuspecting travelers slogged through widespread disruptions. At Hartsfield-Jackson International Airport, flights were delayed and canceled, causing backups all over the country with one major airline cancelling 4,000 flights over several days, resulting in losses of over $125 million. For Travel Leaders Corporate’s business travel clients, the storm’s impact was tempered thanks to Travel Leaders CONNECT—the service that combines SMS technology with travel agent knowledge. Travel Leaders CONNECT provided a lifeline, sending out almost 6,000 disruption messages, as well as facilitated re-booking or re-routing for 746 passengers during the Atlanta storms.
“When a large city—especially a city that serves as a major airline hub—suffers prolonged bad weather, the rest of the travel world feels it,” said Gabe Rizzi, President of Travel Leaders Corporate. “Getting passengers where they need to go is a delicate game of dominos—and for business travelers, bad weather means lost productivity and high levels of frustration. With Travel Leaders CONNECT, our clients skip the long lines at the airport and aren’t spending hours on hold trying to reach the airline. We are in constant communication with them about their trip details and re-booked itinerary, typically before they even hear from the airline.”
Travel Leaders CONNECT is a mobile travel solution – not an app – that gives business travelers the power to instantly see if weather or other factors are affecting their travel plans, and provides real-time human interaction—it’s like a “travel agent in your pocket.” With Travel Leaders CONNECT, business travelers are well-prepared for any possible disruptions. Because Travel Leaders CONNECT users have 24/7 access to live travel agents, they have the inside track on the best and most cost-effective ways to re-book their travel.
“Weather can be unpredictable,” Rizzi commented. “But with Travel Leaders CONNECT, our business travelers know that someone has their backs—even when the skies are rough.”
For more information or to take advantage of Travel Leaders Corporate’s personalized service and cutting-edge corporate business travel solutions that provide a complete travel enrichment experience, email partnerships@tlcorporate.com or call 877-404-4173.
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Travel Leaders Corporate is part of Travel Leaders Group, which is the highest ranking American travel management company in Business Travel News’ Business Travel Survey 2016, and has annual sales of nearly $21 billion. Travel Leaders Corporate’s three service offerings – Travel Fulfillment, Travel Consulting and Meetings Management – which can be used independently or combined for maximum results. At Travel Leaders Corporate, each client is served by a dedicated team of U.S.-based agents assigned to each account. With a reputation built on reliability and a commitment to excellence, Travel Leaders Corporate offers its clients industry-leading products and services, and continuously seeks higher levels of performance. Headquartered in Miami, FL, and with employees in more than 120 cities across the United States, Travel Leaders Corporate is a forward-thinking, innovative company with a focus on continually improving the customer experience. www.tlcorporate.com