29 May More than 100 Leading Business Travel Professionals Participate in Leadership Forum
Event organized by Travel Leaders recently took place in Chicago and also raised more than $6,000 for charity
New York, NY (May 29, 2018) –The annual Executive Forum hosted by Travel Leaders Group, which brings together the country’s leading business travel professionals, recently took place at Swissôtel Chicago May 16-17. The invitation-only conference focused on the latest business travel-related technologies and trends, the future of the mobile traveler, millennials and their impact on today’s ‘instant access’ travel accommodation demands, as well as AI, data collection and challenges impacting business travel.
“This two-day event was highly informative and extremely beneficial for those who attended, as it brought together the best and brightest in the field of business travel management,” said Roger E. Block, CTC, President of Travel Leaders Network. “During this annual event, participants have the opportunity to network, share best practices and hear from an outstanding roster of speakers, all experts in their field. Our diverse panels not only enabled an open and interactive forum to discuss the disruptions affecting todays’ travel environment but also showcased new and exciting supplemental technologies that serve travelers’ needs.”
Keynote speaker was USA Today Reporter Ben Mutzabaugh who covers the airline industry and has been editor of the “Today in the Sky” blog since 2002. Mutzabaugh discussed that while technology in today’s travel marketplace continues to play an ever-increasing role, the importance of flawless customer service and relationship-building and trust must never be forgotten.
Mutzabaugh addressed the topic of generosity and “keeping your colleagues top of mind” …“Being generous with your time is the right thing to do. You never know when someone you’ve taken the time to help might be in a position to reciprocate in the future,” said Mutzabaugh.
Featured speakers included:
- Sonia Anderson, Key Account Manager and Partner Operations, Airbnb for Work
- Antonietta Dankel, Corporate Sales, The Americas, Radisson Hotels
- Norman Leslie, President & CEO, NHS Hotels
- Antoine Cuvelier, Wizme
- Rebecca Gordon, Vice President of Customer Success, Rocketrip
- Noreen Henry, CEO, WayBlazer
- Bill Hogate, VP Business Development, LUMO
- David Grace, Vice President, Global Sales, Enterprise Holdings
- Matt McGrath, Vice President Corporate Sales, Carey International
- Jaydon Robinson, Regional Vice President, Lyft Business
“This was my third time attending the Executive Forum. Every time we attend, we always gain valuable new insight,” said Ian Cambata from the Travel Leaders location in Highland Park, Ill. “We’re always trying to reimagine how we can improve our travel services and the way we do business, so having the opportunity to meet with industry professionals and network with other like-minded individuals, provides plenty of benefit for everyone.”
In addition, on May 15, a combination of both staff and Associates gathered to take part in a team-building and charitable giving event: bike building. More than 16 bikes were built and then donated to SOS Children’s Villages Illinois. SOS Children’s Villages provides the highest quality of care for Illinois’ most vulnerable children and families and has been around for more than 25 years. Some of the members and staff also had the opportunity to tour some of the foster homes and learn more about the program. Aside from the tour and bike building, more than $6,000 was raised during a silent auction, which will be donated to SOS.
This year’s Executive Forum sponsors included: Delta Air Lines, Lufthansa Group, Travelport, United Airlines, AccorHotels, Carey International, Enterprise Holdings, Inc., Travel Leaders 24, and Roadtrips.
For travel agencies interested in learning more about the award-winning programs and diverse offerings that Travel Leaders Network offers agencies in leisure and luxury travel, business travel, honeymoon and destination weddings – as well as active and adventure travel – visit TravelLeadersNetwork.com.
Travel Leaders Network assists millions of leisure and business travelers, annually, and is the largest seller of luxury travel, cruises, river cruises and tours in the travel agency industry. Led by Travel Leaders-branded travel agencies (www.TravelLeaders.com), the network includes approximately 6,800 travel agency locations across the United States and Canada. Travel Leaders Network is known for its award-winning Agent Profiler agent-locator, marketing, technology, supplier partnerships and educational programs are designed around travel agents’ commitment to vacation and business travel clients in providing a progressive approach toward each unique travel experience. Travel Leaders Network is a Travel Leaders Group, LLC company.